Privacy Policy

1. Introduction

This Privacy Policy describes how OMNI AGENCIA S.A.C., owner of the OMNI SCALE platform, collects, uses, stores, protects and processes the personal information of users who access or use its digital services.

OMNI SCALE is a SaaS platform focused on analysis, automation, optimization and management of advertising campaigns through artificial intelligence and data-processing technologies.

Respect for privacy is a fundamental principle in the design and operation of the service.

2. Data Controller

OMNI AGENCIA S.A.C. acts as the Data Controller for personal data.

• Legal name: OMNI AGENCIA S.A.C.
• Tax ID (RUC): 20612101648
• Address: Ca. Rio Chicama 5539, Peru
• Email: soporte@omniscale.pro
• Platform: OMNI SCALE

3. Applicable Legal Framework

• Peruvian Personal Data Protection Law No. 29733
• Regulations of the Personal Data Protection Law
• GDPR where applicable
• International information-security standards
• Policies of integrated technology platforms (Meta, Google, etc.)

4. Definitions

• User: natural or legal person using OMNI SCALE.
• Personal Data: information that identifies or makes a person identifiable.
• Processing: any operation performed on personal data.
• Platform: the OMNI SCALE software and associated services.
• AI Services: automated systems that analyze information to produce recommendations.

5. Information We Collect

Information provided by the user: full name, email address, business or company name, business type, country or region, onboarding information and operational preferences.

Authentication information: unique user identifier, credential hashes, session tokens, access logs and email verifications. OMNI SCALE does not store passwords in plain text.

External-integration information: ad account IDs, active campaigns, ad sets, creatives, performance metrics, aggregated conversion data and ad-account status. Access happens only through the user’s explicit authorization.

Technical and operational data: IP address, browser type, operating system, screen resolution, session identifiers, activity logs and system events.

AI-generated information: automated analyses, strategic recommendations, performance predictions and optimization suggestions. Final decisions remain under the user’s human control.

6. Purposes of Processing

• Service operation: create accounts, enable secure access, manage subscriptions and run software features.
• Intelligence and automation: analyze campaigns, generate insights, detect improvement opportunities and automate authorized processes.
• Security: prevent fraud, detect unauthorized access and protect the technology infrastructure.
• Continuous improvement: optimize system performance, develop new features and analyze aggregated behavior.
• Legal compliance: regulatory obligations and valid judicial requests.

7. Legal Basis

• User consent
• Contract performance
• Legitimate interest
• Legal obligations

8. Privacy Principles

• Lawfulness
• Transparency
• Data minimization
• Security
• Confidentiality
• Purpose limitation
• Proactive accountability

9. Use of Artificial Intelligence

The platform may use automated systems to evaluate, classify and recommend actions.

• It does not make binding legal decisions
• It does not replace human decisions
• It does not profile sensitive users
• It operates on functional service data

10. Data Sharing

OMNI SCALE does not sell personal data. It only shares data with providers essential to operation and security.

11. Technology Providers

• Amazon Web Services, Inc.
• Vercel Inc.
• Meta Platforms Inc.
• Google LLC
• Cloud and hosting providers

12. International Transfers

Data may be processed outside Peru given the global nature of the internet and cloud services.

13. Information Security

• SSL/TLS encryption
• Secure authentication
• Role-based access control
• Continuous monitoring
• Auditable records
• Protection against improper access

14. Data Retention

• While the account is active
• For the duration of the service
• Until a deletion request
• For legally required periods

15. Data-Subject Rights

You may request access, rectification, deletion, portability, objection and consent withdrawal. Contact: soporte@omniscale.pro

16. Account and Data Deletion

You may request permanent deletion, disconnection of integrations and erasure of associated data.

17. Cookies

We use cookies for authentication, the dashboard, analytics and security.

18. Minors

OMNI SCALE is not directed at minors.

19. Privacy by Design

OMNI SCALE adopts Privacy by Design and Privacy by Default.

20. Limitation of Liability

OMNI SCALE is a technological tool and does not assume the user’s business decisions.

21. Amendments

This policy may be updated due to service evolution, legal changes or new technologies.

22. Contact

OMNI AGENCIA S.A.C. · Tax ID (RUC): 20612101648 · Address: Ca. Rio Chicama 5539, Peru · Email: soporte@omniscale.pro